Privacy Policy

Welcome to 77dd. This Privacy Policy describes how 77dd ('we', 'us', or 'our') collects, uses, stores, and protects the personal information you provide when using our online casino and sports betting services at https://77dd.ws. By accessing or using the 77dd platform, you agree to the practices described in this policy. We encourage you to read this document carefully before registering or depositing.

77dd is committed to maintaining the trust and confidence of our players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Rajshahi, and Khulna. We comply with applicable data protection principles and take all reasonable technical and organisational measures to keep your personal data secure from unauthorised access, loss, or misuse.

Information We Collect

When you register and use the 77dd platform, we may collect the following categories of personal information to enable account management, payment processing, identity verification, and regulatory compliance:

• Identity information: full name, date of birth, and government-issued identification documents for KYC verification.
• Contact details: email address, phone number, and residential address in Bangladesh.
• Financial information: bKash wallet number, Nagad mobile account, Rocket account, or bank account details used for deposits and withdrawals.
• Technical data: IP address, device type, operating system, browser type, and session identifiers collected automatically when you use our platform.
• Gameplay and transaction history: betting records, game activity, deposit and withdrawal logs, and bonus usage, which are retained for regulatory and security purposes.

How We Use Your Information

77dd processes your personal data only for clearly defined, legitimate purposes. We do not use your information beyond the scope outlined below:

• Account creation, verification, and ongoing management of your 77dd player profile.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels.
• Fraud prevention, anti-money laundering checks, and responsible gaming monitoring to protect both you and the integrity of our platform.
• Sending you transactional communications such as deposit confirmations, withdrawal notices, and account alerts. We may also send promotional offers if you have opted in.
• Improving our platform performance, personalising your gaming experience, and conducting internal analytics to understand how players across Bangladesh engage with our cricket betting, slots, live casino, and crash game offerings.

Payment Data and Financial Information

77dd takes the security of financial information with the utmost seriousness. When you make a deposit via bKash, Nagad, Rocket, or Upay, or complete a bank transfer through City Bank, BRAC Bank, Dutch-Bangla Bank, or Islami Bank, the relevant payment credentials are processed through encrypted, secure channels and are never stored in plain text on our servers.

We retain transaction records as required for regulatory compliance, dispute resolution, and audit purposes. Financial data is accessible only to authorised personnel under strict internal access controls and is never disclosed to outside parties for commercial use.

Sharing Your Information

77dd does not sell, rent, or trade your personal data. We may share limited information with trusted third parties strictly in the following circumstances:

• Payment processors and mobile financial service providers (such as bKash and Nagad) who need transaction data solely to execute your requested payments.
• Identity verification and KYC service providers who assist us in confirming player identity in accordance with responsible gaming and anti-fraud obligations.
• Legal and regulatory authorities when we are required by law, court order, or governmental regulation to disclose certain player information, particularly in connection with investigations related to fraud or money laundering.

All third parties that process data on our behalf are required to handle your information in accordance with strict contractual data protection obligations. They are not permitted to use your data for any purpose beyond the specific service they provide to 77dd.

Data Retention

77dd retains your personal data for as long as your account remains active and for a reasonable period thereafter, or as required to meet legal, regulatory, tax, and audit obligations. If you request the closure of your account, we will deactivate it promptly. However, certain records — including financial transaction logs, KYC documents, and responsible gaming interaction records — may be retained for a longer defined period as required by applicable regulations.

Once the applicable retention period expires and there is no lawful basis for continued storage, we will securely delete or irreversibly anonymise the data so that it can no longer be linked to you as an individual.

Cookies and Tracking Technologies

77dd uses cookies and similar tracking technologies to keep your session active, remember your language preferences, and gather anonymised analytics about how players navigate the platform. We use the minimum number of cookies necessary to provide a reliable and personalised experience. Strictly necessary cookies cannot be disabled as they are essential to platform function. Analytics cookies help us understand which sections — such as cricket betting, slots, or live casino — are most popular among players in Dhaka, Chittagong, Sylhet, and other cities across Bangladesh.

You may adjust your cookie preferences through your browser settings at any time. Please note that disabling analytics or functional cookies may affect the performance of certain features on the 77dd platform. We do not use cookies to serve third-party advertising or to track your activity across other websites.

Your Rights Regarding Your Personal Data

As a player on the 77dd platform, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: You may request a copy of the personal data we hold about you, including the categories of data processed and the purposes for which it is used.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you may ask us to correct or update it.
• Right to erasure: You may request the deletion of your personal data where there is no compelling reason for us to continue processing it, subject to our legal retention obligations.
• Right to restriction: You may ask us to temporarily suspend the processing of your personal data in certain circumstances, such as while you contest its accuracy.
• Right to object: Where we process your data based on legitimate interests (such as fraud prevention or responsible gaming monitoring), you have the right to object to such processing.

We will respond to all valid data subject requests within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request. Where a request relates to legally mandated retention periods, we will explain clearly which data must be kept and for how long.

Security Measures

77dd employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication options for player accounts, regular vulnerability assessments and security audits, and strict internal access control policies limiting staff access to personal data on a need-to-know basis.

While 77dd takes every reasonable precaution to secure your data, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights and interests, we will notify affected players and take immediate remedial action. We recommend that you use a strong, unique password for your 77dd account and never share your login credentials with anyone.

Third-Party Services and Links

The 77dd platform integrates game content from established providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may process limited technical data (such as session tokens and RTP logs) to deliver their game content, but they operate under their own data processing agreements with 77dd and are bound by the same strict confidentiality standards we expect of all our partners.

77dd does not control the privacy practices of third-party game providers or payment processors, and this Privacy Policy does not cover their data handling activities. We encourage you to review the privacy statements of any third-party service that you interact with independently.

Age Restriction and Minor Protection

77dd strictly prohibits the use of our platform by anyone under the age of 21. We do not knowingly collect personal data from individuals below this age. Our registration process includes age verification steps to prevent underage access. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account, delete the data, and notify the relevant parties. Parents and guardians in Bangladesh are encouraged to use parental control tools to restrict access to online gambling platforms. If you suspect an individual under 21 is using the 77dd platform, please contact us immediately at [email protected].

Changes to This Privacy Policy

77dd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the 77dd platform after any changes to this Privacy Policy have been published constitutes your acceptance of those changes. We recommend that you revisit this page periodically so that you are always aware of the most current version of our data protection practices. If you disagree with the updated policy, you should stop using the platform and contact us to request account closure.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77dd handles your personal data, please reach out to our dedicated support team. We are committed to responding to all privacy-related inquiries promptly and transparently.